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Fergus Boyd

Fergus Boyd

Group Director/VP of Digital & IT, Red Carnation Hotels

Listed in 2016 & 2017 as top CIO 100. An entrepreneurial, customer-centric, energetic, commercially astute, big-picture and hands-on digital professional with hybrid digital marketing and IT experience. This includes CxO/Board level reporting, Digital Transformation, IT and eBusiness vision/strategy/development, Prince2 and Agile Scrum programme management, managing departments and setting budgets, managing design and innovation processes, and delivery of a wide range of high profile customer service, email/CRM/loyalty, Business Intelligence, web, mobile, social media and offline/online cross-channel initiatives.